paragonpdx support services

guided assistance

Tracking Log

SSI / SSDI Filing Worksheet

① Client Info & Living Situation

Full legal name? Other names used?
Social Security number?
Born in the US? (If no — immigration status?)
Where did you sleep last night?
How long homeless?
Shelters? Which ones, when?
Outreach teams or case managers?
Best way to reach you?

② Which Benefit?

Not sure? File for BOTH. Costs nothing extra.
Filing for (SSI / SSDI / Both):

â‘Ē SSA Forms (from ssa.gov)

â‘Ģ Identity Documents

Missing? Plan to get it:

â‘Ī Medical

What health problems keep you from working?
When did each start?
Doctors? (Names, clinics, addresses, phones)
ER/hospital visits? Where, when?
Medications? (Name, dose, prescriber)
Surgeries, X-rays, MRIs, tests?
Mental health treatment? Who, where?
Drug/alcohol treatment? Where, when?

Records gathered:

â‘Ĩ HMIS Records (you pull)

â‘Ķa Financial (SSI/Both)

Income now? From where, how much?
Benefits already? (SNAP, TANF, GA, veterans?)

â‘Ķb Work History (SSDI/Both)

Last job? (Employer, duties, dates)
Other jobs in last 15 years?
Physical duties of each?
Why leave each?
When did you stop being able to work? What happened?

⑧ Daily Life (Function Report)

Normal day, morning to night?
Dress, bathe, cook, clean without help?
How far can you walk? Lift/carry?
How long sit? Stand?
Trouble concentrating/remembering?
Trouble getting along with people?

â‘Ļ Review & Signatures

Anything about your health I missed?
Anyone else I should talk to?
Sign inside the box above.

✓ Filed

Date submitted:
Confirmation #:
Follow-up notes:

Vital Documents Checklist

Why this matters: Without ID, a person can't get housing, benefits, a job, or medical care. These documents unlock everything else. Start here.

① State ID / Driver's License

Do they have it?

ID number (if known):
What state was it from?
Notes / appointment / receipt #:

② Social Security Card (FREE replacement)

Notes / confirmation #:

â‘Ē Birth Certificate

Birth state / county:
Mother's maiden name:
Notes / order #:

â‘Ģ Immigration Docs (if not a US citizen)

Document type / number:

â‘Ī Health Insurance (OHP / Medicaid)

CCO name / member ID:

â‘Ĩ SNAP / EBT Card

Notes / case #:

✓ Signatures

✓ Summary

Still missing? Next steps:
Copies stored where?

Housing Action Plan

① Immediate Safety & Basic Needs FIRST

Can't work on anything else if they're not safe, fed, and have somewhere to be. Handle today.

Shelter tonight?

Shelter name / waitlist / location:
Safety notes:

② Vital Documents FOUNDATION

No ID = no housing, no benefits, no job. Unlocks everything below.
What's missing? Status:
Use the Vital Documents form for the full step-by-step.

â‘Ē Income & Benefits

Money coming in is what makes housing sustainable.
Benefit status / case #s:
Work notes:

â‘Ģ Health

Untreated health problems keep people from staying housed. Connect to care early.
Health notes / referrals:
Use the Health Needs Assessment form for the full screening.

â‘Ī Housing — The Goal GOAL

Housing first: get them housed, then keep working on the rest.
Score / queue position:
Housing status / next step:

Barriers:

Barrier notes:

â‘Ĩ Support Network

People stay housed when they're connected.
Case manager / contact:
Next follow-up date:

✓ Signatures

✓ Action Summary

Top 3 priorities right now:
Accomplished today?
Very next step — who's doing it?
HMIS notes entered? (date):

Check-up Visit

How to use this: A follow-up visit with someone you've already seen. What's changed since last time? What's stuck? What still needs doing?

How Are They Doing?

How is the client doing since the last visit?
What changed — good or bad?
Where are they sleeping now?

Review Each Area

Documents

Document notes:

Benefits (SSI/SSDI, SNAP, OHP)

Benefits notes:

Housing

Housing notes:

Health

Health notes:

Next Steps

New needs since last time?
What will you do before the next visit?
What will the client do before the next visit?
Next check-up date:

✓ Signatures

Benefits Tracker

How to use this: One line per benefit. Update it every time something changes — applied, approved, denied, renewed.

OHP (Oregon Health Plan)

Case / member number:
Renewal date:

SNAP (food benefits)

Case number:
Renewal / recertification date:

SSI / SSDI

Appeal deadline (if denied):
Notes:

Other benefits

TANF, GA, unemployment, other — status:
Next action needed (what + by when):

✓ Signatures

Encounter Log

How to use this: A quick note each time you see them — even a 5-minute check-in counts.

This visit

Date and time:
Where did you see them?
What did you do together?
How are they doing? (mood, safety, concerns)
What do they need next?
Plan before next contact:

✓ Signatures

Appointment Tracker

How to use this: Log each appointment. The ride and reminder are what get people there.

Appointment 1

Date and time:
Where / who with:
What for:
Result / notes:

Appointment 2

Date and time:
Where / who with:
What for:
Result / notes:

Appointment 3

Date and time:
Where / who with:
What for:
Result / notes:

✓ Signatures

Belongings Record

Why this matters: When a camp gets cleaned up, property gets moved or stored. This record helps get it back.

What they have

Bags / packs (how many, what they look like):
Tent / sleeping gear:
Important documents they carry:
Electronics (phone, charger, etc.):
Other valuables / keepsakes:

Where it's kept

Where is it stored right now?
Storage contact name and phone:
What do they keep on them at all times?
If property was moved during a cleanup — where did it go?

✓ Signatures

Veteran Check

Why ask: Veterans can get VA health care, housing help, and benefits that civilians can't. Many don't know they qualify.

Service history

Branch:
Years served:
Discharge type (if known):

VA connection

Notes:

✓ Signatures

Pet Note

Why ask: Many people won't enter shelter without their animal. Knowing the pet situation keeps placements from falling apart.

The animal

Type / breed / name:
Vet needs (shots, food, medical):
Notes:

✓ Signatures

Universal Needs Assessment

How to use this: Check every need this person has, across all categories. Then tap Build referral list at the bottom — the app makes a per-person list showing where to find help for each need in the compassion compass.

🏠 Shelter & Housing

Shelter notes:

🍕 Food

Food notes:

🩹 Medical & Health

If they mention harming themselves or others: stay with them, call the Multnomah County Crisis Line or 988. Don't leave them alone.
Health notes:

🚨 Crisis & Safety

Safety notes:

💪 Recovery

Recovery notes:

💼 Daily Needs

Daily needs notes:

💰 Money & Benefits

Money notes:

✨ Other Needs

Other needs:

✓ Referral List for This Person

Tap the button to build a list from every need checked above. Each need points to where help lives in the compassion compass.

Top concerns for this person:
Referrals made (where, when):

✓ Signatures